Who we are
Hope Through Hard Times is a ministry dedicated to discipling people into a deeper relationship with Jesus by applying eternal hope into present circumstances. Our website address is: https://hopethroughhardtimes.org. If you need to get in touch with us, contact us at in**@ho******************.org
What personal data we collect and why we collect it
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Contact forms
If you send us a message using our contact form, it will store your name and email address, in order for us to reply to you. This will only be used in order to reply to you.
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Majority of our links, videos, and photos are not embedded.
Who we share your data with
We do not share your information with any third party companies, except if you’ve purchased a product on our site using a credit card. That information is shared with our payment processing site called Stripe. For their privacy policy information, please go to https://stripe.com/en-ca/privacy.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
Customer purchase records are stored up to ten years.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
Visitor comments may be checked through an automated spam detection service. Other than that, it stays in our data collection files.
Your contact information
We collect your contact information for the following reasons: comments, contact form use, email communication which includes devotionals, blog post links, product links, as well as service and event opportunities. We also collect your information when you purchase a product on our website. This information includes your name, address, telephone number, and email for shipping and contact purposes. It is stored along with your purchase history for inventory and accounting purposes only.
Additional information
How we protect your data
We update our security program and monitor this site frequently. We do not share your information with any unnecessary third parties. Only the founder of Hope Through Hard Times‘, the web programmer, and any required plugins have access to your pertinent information.
If you request assistance or have any questions regarding this policy, you may contact Hope Through Hard Times at in**@ho******************.org